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Metro Access Trip Request



You must be a registered client with the MetroAccess service to schedule a ride. For more information on becoming a registered client you may follow this link: http://www.capmetro.org/riding/accessibleservices.asp
Anyone can schedule a trip on our 100% accessible fixed route busses. To plan your fixed route trip you can use our newly updated trip planner from this link:http://www.capmetro.org/planner/
Please note trips may originate from any location within the ADA service area. Rides may be one-way or round trip between two locations. Trips with multiple legs or special requests should be made with a live agent during regular business hours at this number: 512-478-9647
Reservations requested on this form before 2pm will be processed as soon as possible, but no later than 4pm the day before the trip.

* Indicates a required field

GENERAL INFORMATION:
* Client Name:
* Client ID Number: Numbers only.
Requested by (If other than the client)
Total Count of PCA riding with you
Total Count of Companions riding with you
Total Count of Service Animals
Total Count of Manual Wheelchairs (PCA and Companions Wheelchairs only)
Total Count of scooters/ Extra Wide Wheelchairs (PCA and Companions Wheelchairs only)
* E-mail Address:
* Confirm E-mail Address:
*Phone number: xxx-xxx-xxxx format including area code.
* Date of trip: In mm/dd/yyyy format.
ORIGIN INFORMATION:
* Location Name
* Address
Apartment or Building Number?
Phone Numberxxx-xxx-xxxx format including area code.
* Origin Pick up Time
  Destination Arrival Time
  Appointment Time at Destination
* Requested Trip Time: HH:MM AM/PM 01:00 AM to 12:59 PM
DESTINATION INFORMATION:
*Location Name
*Address
Apartment or Building Number?
Phone Numberxxx-xxx-xxxx format including area code.

IF YOU ARE BOOKING A ONE-WAY TRIP THEN YOU ARE DONE. REVIEW YOUR INFORMATION AND SELECT "SUBMIT" AT THE BOTTOM OF THE PAGE.
RETURN TRIP TO ORIGIN:
Do you need a return trip? Yes   No
Return Time: HH:MM AM/PM 01:00 AM to 12:59 PM


line seperatorCapital Metropolitan Transportation Authority
2910 East 5th Street | Austin, Texas 78702 | (512) 389-7400
Specific Route Information | (512) 474-1200