Go directly to our accessible website. Home Contact Metro Bus Metro Rail Metro Access Metro Rideshare
Capital Metro Riding Capital Metro News and Information Jobs Business Center AllSystemsGo
Metro Bus Metro Rail Metro Access Metro Rideshare Trip Planner Schedules and Maps Detours and Busstop Closures Explore Austin Fares How to Ride Commute Options Purchase Tickets On-Line Accessible Services
Newsroom About Capital Metro Public Meetings Projects and Publications Metro Blog
Working at Capital Metro Current Openings
Doing Business with Capital Metro Vendor Registration Procurement Opportunities Procurement Staff Disadvantage Business Enterprise Transit Advertising Program
Metro Rail Metro Rapid
CAPITAL METRO
CUSTOMER SATISFACTION ADVISORY COMMITTEE
EXECUTIVE SUMMARY
DATE:July 13, 2004
TIME:6:00 P.M.
LOCATION:Capital Metro Transit Store
323 Congress Ave, 1st Floor
Members:Rene' Barrera, Ruth Young, Bob Harkins, Richard Greenwalt, Verona Thornton, BJ Taylor, and David Patterson
Associates:Jerry Balaka and Joseph Thornton
Staff:Renee Brill, Mary Helen McClure, Jane Schroter, Aida Douglas, Barbara Chavis, and Sandra Maggitt
Visitors:Colleen Fisher, UT
  1. Meeting called to order by Rene' Barrera and followed by introductions of members and CMTA staff.
  2. May and June Minutes were tabled, not a quorum.
    Recognition and appreciation for Thomas Gunther was tabled to a future meeting.
  3. New Park & Ride Facilities/Leander & N IH-35 - King Kaul & Robert Okamoto

    4. King Kaul and Robert Okamoto, CMTA Facilities Design and Construction Department, made their presentations to the Committee. King Kaul presented the new park and ride facilities that are planned for Leander. Robert Okamoto presented the park and ride facilities that are planned for North IH 35.

    The projected groundbreaking date for the Leander facility is August 25th, 2004. The facility will have more parking spaces than the Northwest Park and Ride. Mr. Kaul provided the following information about the Leander P&R facility.

    LEANDER PARK & RIDESITE SALIENT FEATURES

    • 630 auto vehicle parking lot
    • Provision for up to 7 bus bays
    • Pedestrian and bike access
    • Separation of vehicular and bus traffic
    • Integrated clear signage
    • Accessible facilities
    • Flexible Kiss & Ride and Van Pool
    • drop-off areas
    • Terminal Building
    • Plaza Area
    • Clock Tower
    Subcommittee Reports -
  1. Rapid Transit Subcommittee - Carl Tepper - No Report
  2. Amenities Subcommittee - David Patterson - No Report
  3. Technology Subcommittee - Richard Greenwalt - No Report
  4. Fixed Routes Subcommittee - Jerry Balaka-
  5. By-law changes - Tepper/Barrera - No Report
  6. CSAC Membership - No Report

    7. New/Other Business:
    Other Business:
    New Business:

    Action Items:

    TOD Guidelines from Dart - Sam Archer

    • Downtown Circulator
    • Projected corridors that quality for "Green Wave"
    • Adopt-a-Stop Program
    • Membership Updates
    • What shopping centers allow direct service
    • Greyhound
    • Numbers for Tour of the Town
    • Two way permanent on 3rd Street
    • Why lights were not put in at the time of construction for the #37 route that would allow the bus to service Colony Park on the Northbound trips.

Future Agenda Items:

  1. Farebox Technology - Jane Schroter
  2. August Service Change Update - Mary McClure
  3. CSAC Membership - Barbara Chavis

Meeting Adjourned at 7:00 pm.


line seperatorCapital Metropolitan Transportation Authority
2910 East 5th Street | Austin, Texas 78702 | (512) 389-7400
Specific Route Information | (512) 474-1200