| Members: | Acting Chairman René Barrera, James Harris, Roger Cauvin, Rich Mackinnon |
| Visitors: | David Patterson, George Hasandras, Kris Schluderman, Jerry Hardin |
| CMTA Staff: | John-Michael Cortez, Ed Easton, Tina Bui, Cynthia Lucas |
- Approval of Minutes for August 7, 2007 and September 11, 2007 CSAC Meetings.Motion to approve August 7, 2007 minutes made by Mr. Cauvin and approved unanimously. Motion to approve September 11, 2007 minutes made by Mr. Cauvin and approved unanimously with one abstention by Mr. Mackinnon.
- Report on Action Items – John-Michael Cortez
- Include a summary of Customer Call Reports in CSAC member’s meeting materials.. Mr. Cortez reported that a decision has been made to purge all data from the new application except for the last three years. CMTA’s IT department is currently purging the data, and afterwards will then clean up the data and begin performing trend analysis. Mr. Cortez will continue to follow up on this item.
- Continue recruitment of additional CSAC members. Mr. Cortez reported that the CSAC appointment scheduled for last month’s Board meeting was postponed to the October meeting due to a lengthy Board agenda. There will be two appointments for consideration at the October CMTA board meeting: Messrs. Hasandras and Thomen. Mr. Cortez indicated concern regarding the lack of female members of CSAC. This will be made a priority for future recruitment.
- Report on status of CSAC inclusion as a stakeholder group for the Market Segmentation Study. Provide a list of stakeholders for the Market Segmentation Study. Mr. Cortez suggested discussing this item when CSAC receives a report on the project likely in November.
- Report on the inclusion of Dadnab information on proposed new signage.Mr. Cortez indicated that this item would be addressed in the presentation from Marketing on proposed new bus stop signage.
- Report on status of stop and service requests from CSAC meeting attendees.
- Relocation of stop on Riverside Drive - Mr. Hassandras. Mr. Cortez reported that the stop in question has been proposed to be moved. CMTA is awaiting a response from the City of Austin regarding resolution of certain traffic issues to ensure safety for bus operations. Mr. Cortez will continue to follow-up on this item.
- Construction of stop shelter on Chalmers – Ms. Irwin. A new concrete pad has been poured for the new shelter and will be installed in two weeks. Mr. Cortez will continue to follow-up on this item.
- Report on ghost rider activities for monitoring operator performance. Mr. Cortez reported that CMTA will continue to contract for third party performance monitoring for bus operators. The previous contract recently expired and staff is in the process of re-issuing a procurement for these services for 2008. Staff is planning for a one week visit and possibly more as funds are available.
- Provide CSAC information gathered from the Fare Adjustment survey. Mr. Cortez reported on the extent of outreach activities for the proposed fare adjustment and the results of an unscientific fare adjustment survey. Based upon feedback received, the CMTA Board has decided to postpone the proposed fare adjustment and has directed staff to research other options. A revised fare adjustment proposal will likely come back to the CMTA Board at a later date.
- Proposed New Stop Signage – Cynthia Lucas Ms. Lucas reported on the status of the proposed acquisition and installation of new “Elite” stop signage. Different versions of the signage will be installed at stops based upon the number of average daily boardings at each stop. Much more information will be included in the new stop signage. The next step is to finalize design of the signage. Out of more than 3,000 stops in the CMTA service area, 500 stops have 50 or more average boardings per day, and signage at these stops will be upgraded in the first phase. Phase two will be the replacement of signage at stops with more than 15 and less than 50 average daily boardings. New signage will be graffiti resistant and have an option for lighting.
- Subcommittee Reports:
- CSAC Bylaws.. The next CSAC Bylaws Subcommittee meeting will be held at 5:30 PM November 6, 2007, immediately before the November CSAC meeting.
- New/Other Business
- Discussion of future agenda items and issues. A presentation on the Intelligent Transportation System has been postponed. Presentations on the Market Segmentation Study and Rail Safety are tentatively scheduled for the November CSAC meeting. Suggestions for future presentations include IVR, new routing for the South Central Transit Center, Routes for MetroRail connectors, Downtown Circulator Study and Dillo system study.
- Action Items.
- Include a summary of Customer Call Reports in CSAC member’s meeting materials.
- Continue recruitment of additional CSAC members
- Report on status of CSAC inclusion as a stakeholder group for the Market Segmentation Study. Provide a list of stakeholders for the Market Segmentation Study.
- Report on status of stop and service requests from CSAC meeting attendees.
- Relocation of stop on Riverside Drive - Mr. Hasandras.
- Construction of stop shelter on Chalmers – Ms. Irwin.
- Report on preliminary results of Orange Dillo service extension to Manor road
- Adjourn - Next meeting date: November 6, 2007, 6 PM at 323 Congress.
Respectfully submitted,
John-Michael V. Cortez, CSAC Committee Liaison Community Involvement Team Coordinator Capital Metropolitan Transportation Authority Downtown Office: 323 Congress Avenue Austin, Texas 78701 V - 512.369-6201 F - 512.369.6072 John-Michael.Cortez@capmetro.org
Capital Metropolitan Transportation Authority
2910 East 5th Street | Austin, Texas 78702 | (512) 389-7400
Specific Route Information | (512) 474-1200