August 2019 Proposed Service Changes

Capital Metro regularly makes changes to its service to improve the customer experience and to respond to changes in ridership demand or patterns. In August, these changes will come in 4 types:

  • Transitioning the MetroLink pilot program to a neighborhood circulator service.
  • New service to parts of Travis County.
  • Seasonal adjustments accounting for the beginning of the school year.
  • Minor service adjustments to improve on-time performance. 

Continuous improvement is our goal, and so we listen to what you tell us about your experiences when considering changes to our service. The August 2019 service changes respond to that feedback and are intended to improve the rider experience while maintaining system efficiency.

These changes will go before the Capital Metro board of directors April 22 and, if approved, would take effect Sunday, August 18.

  • Travis County and Capital Metro have reached an agreement on a transit development plan (TDP) that extends transit service to unincorporated parts of the county that lie outside of the Cap Metro service area. The board approved the TDP, which calls for services to be implemented in phases, in 2018.

    In this phase, CARTS will operate the on-demand Pickup service in Hornsby Bend and Austin’s Colony as a one-year pilot sponsored by Travis County. The goal of the service is to connect the neighborhoods to Capital Metro’s Route 20 for High-Frequency service to the University of Texas campus and downtown, as well as the HEB at Springdale and Manor.

    This pilot may not start in conjunction with other August service changes.

  • Some routes would again begin operating school-related trips, E-Bus service would resume operations and UT Shuttle routes would return to their in-session service

    • School trips on Routes 4, 7, 10, 17 & 333 would resume service
    • E-Bus Routes 410, 411 and 412 would also resume their service.
    • UT Shuttle Routes 640, 641, 642, 656, 661, 663, 670, 671, 672, 680, 681 & 682 would shift back to their in-session service levels.