CapMetro App Value Transfer Request Form

Complete the form below to request assistance moving your existing value in the CapMetro app to the new Umo Mobility app.

Physical cards and passes will need to be exchanged in-person at the CapMetro Transit Store. CapMetro staff will process your request in 3-5 business days. You must have an account in both the CapMetro app and Umo Mobility app prior to submitting this form.

CapMetro App Details

Provide details from your account in the CapMetro app. Find this information by selecting "More" from the app menu and selecting "Your Profile".

First Name:

Last Name:

CapMetro Account Email:

Current balance:

Umo Mobility App Details

Select "View my account" from the Umo Mobility app menu to find these details:

First Name on Umo Account:

Last Name on Umo Account:

Umo Username:

Email on Umo Account:

Phone number on Umo Account:

Contact Email:

By completing this form, I accept that CapMetro will transfer my current balance and any unused passes to the Umo Mobility app. I acknowledge that the Umo Mobility username and account entered above will receive the equivalent dollar value of any existing passes attached to my CapMetro app account. After which, I will have no further claims to the value in the CapMetro app.