By April 1, exchange existing plastic cards (31-day, 7-day, stored value and plastic passes supplied by social services) at the Transit Store for the new CapMetro Reloadable Fare Card with automatic daily and monthly fare capping. Reload your card here.
You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.
Our Upgraded System Features
Automatic fare capping! No passes needed.
What is fare capping? Using the new fare card or the Umo app, you can pay per ride for Bus or Rail instead of paying the full cost upfront for a pass. When you've spent the equivalent of a daily or monthly pass, you've met the cap and the rest of your rides are free until the next service day or calendar month.
New, faster scanners
New scanners work with the Umo app to make contactless payments easier and get you boarded even faster.
Updated Retailers
Load cash to your Umo app or Reloadable Fare Card at an updated network of participating retailers and the Transit Store. You can soon purchase pre-loaded cards at HEB.
One Card Does It All
We're replacing AMP, 31-day, 7-day and stored value cards with the new CapMetro Reloadable Fare Card. Tap the new card on our new scanners! You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.
Swap your existing cards with the new CapMetro Reloadable fare card at our Transit Store at 1705 Guadalupe St. Reload your card at these participating retailers.
Coming soon: You will be able to purchase preloaded cards at HEB.
How to Set Up Your New Accounts
You must choose only one method: app or card!
Download “Umo” in the App Store here or the Play Store here. Open the app, enable location services and choose "CapMetro"
Need to change the Umo language to match the language on your phone? This is automatic for Android users. Go to your iPhone settings > Umo App > Preferred Language > Select English, Spanish or French.
On the home screen of the app, select “Sign in.”
Select “Create a new account.”
Choose to create an account with your mobile number or email.
Select “Wallet” tab and then tap “Buy”.
Choose to either add money to your wallet to pay as you ride or redeem a benefit code.
If adding money to your wallet, you will need to link a payment method.
You’re ready to ride! When you board the Bus, select the “Code” tab at the bottom of your Umo App to reveal a QR code. Hold your phone under a scanner. Wait for the sound and light confirmation screen and you're on your way! On Rail, show the conductor your QR code.
The new CapMetro Reloadable Fare Cards can be reloaded online, at participating retailers or the Transit Store.
Visit umopass.com and register your account by clicking “Create Account.”
Select “Register a card.” Enter the 19 digit number on the back of your card & click “Next.”
Create a unique username and password.
(optional) enter an email address and phone number. Click “Save”
Once registered, select “CapMetro” from the main menu on the left-hand side of the screen.
Select “Wallet” tab and then tap “Buy Value or Pass”.
Choose to add “Stored Value”.
Select cash amount to load, then complete the purchase process.
Timeline of Changes
January 31
Stop selling 31-day digital passes
February 13
Stop selling 7-day and day digital passes in the CapMetro App. Download Umo app and create an account.
March 1
The CapMetro App and AMP cards stop working.
April 1
Retire old plastic cards (31-day, 7-day, stored value and plastic passes supplied by social services). Use the CapMetro Reloadable Fare Card instead.
Coming Soon
Tap to pay using debit and credit cards, Apple Pay and Google Pay
Integrating Transit app to plan trips & Umo to pay fare
Adding cash to your fare card using Ticket Vending Machines
What Do You Need To Do?
There is no change for you. Continue to use your paper pass (with magnetic stripe on the back) or cash on the fare box.
The CapMetro app is no longer available.Download the Umo app and create an account. You can pay your fare in the Umo app. Umo users enjoy daily and monthly fare capping. You cannot have fare capping on both the Umo app and the Reloadable Fare Card, you must choose one.
Coming soon: Tap to pay! You will have the option to pay for fares with debit and credit cards, Apple Pay and Google Pay without downloading an app. Daily fare capping benefits will be available for tap to pay users.
AMP cards are no longer accepted. AMP cards need to be exchanged for the new CapMetro Reloadable Fare Card in person or at the Transit Store (1705 Guadalupe St).
You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.
These cards may be tapped on the farebox until April 1. Existing plastic cards will not work on the new scanners. Existing plastic fare cards need to be exchanged for the new CapMetro Reloadable Fare Card at the Transit Store by April 1. CapMetro will also have outreach teams at high-traffic transit stations and on major routes throughout April & March. If you have a 2-year social services supplied pass, please return it to your service provider to receive a new pass.
If you have a physical card, please exchange your card for a CapMetro Reloadable Fare Card at the new Transit Store (1705 Guadalupe St.) by April 1.
Associate your Umo account with discounted fares by filling out this form.You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.
Continue to pay on the vehicle with cash or the Pickup app.
If you use a UT ID or Spring Green Pass from ACC, continue to swipe your ID/cards at the farebox. ACC digital card holders will receive an email with steps to transfer their account to Umo.
For government employees, college students and staff with only a digital pass in the CapMetro app: (i.e. City of Austin, Travis County, ACC, St. Edwards University or Huston-Tillotson University)
Send an email to farebalances@capmetro.org with your name and the email address associated with your Umo account. We will associate your annual pass with your Umo account.
