CapMetro Launches New CapMetro App and Fare System
The app includes the cost-saving features, as part of our new Amp card
AUSTIN, TX —
CapMetro is encouraging customers to download its new app, called the “CapMetro App”, and start using AMP, the agency’s new program for fares. AMP is only available in the new app, not the previous “CapMetro ATX” app.
The Amp account-based fare program gives customers the opportunity to save money on their trips with a new option called “fare capping” that ensures customers are never paying more than they should. Customers will be able to pay per ride for
CapMetro Bus or Rail services and experience cost savings that are similar to paying the full cost for a daily or monthly pass up-front.
Here’s how it works: the AMP account will track each ride a customer takes, and once they’ve spent the equivalent of a daily pass in a service day, they will not be charged for any other trips the rest of the day. Similarly, once a customer
spends the equivalent of a 31-day pass in a calendar month, they will not be charged for the rest of their rides until the next month.
CapMetro is also launching a new fare tier called Equifare, a discount program for qualifying low-income riders. Customers can view the requirements to enroll in this program on the CapMetro website. In addition, the agency still offers a reduced fare program for those who are 65
and older and customers with disabilities. To receive these discounts in the new app, customers will have to be enrolled and associate their account to their AMP Card.
Customers will only be able to access the benefits of AMP, such as fare capping and Equifare, by downloading the new CapMetro App, or purchasing a physical Amp card at the Transit Store. Both the new CapMetro App and physical Amp cards allow customers to manage their account balance online, and physical card holders can also manage their account by visiting a supporting retailer.
The agency will have ambassadors at several different stops and routes through the end of October to help customers transition to the new payment system and answer any questions they may have.
Additionally, we are encouraging all customers to use up their current passes in the previous CapMetro App, which has been renamed “CapMetro ATX,” before deleting it because it cannot be redownloaded; passes purchased through the old Capmetro ATX app will not transfer to the new CapMetro App. The old app will be deactivated in November 2023.
For more information on the AMP Card, please visit the CapMetro website.
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ABOUT CAPMETRO
CapMetro connects people, jobs and communities by providing Central Texans with safe, high-quality and sustainable transportation alternatives. The agency provides over 70,000 daily weekday trips on its buses, trains, paratransit and vanpool vehicles and serves a population of more than 1.2 million in its 543-square-mile service area. The region’s transportation leader, CapMetro has invested in transit services like its High-Frequency Network, which moves more people, more reliably. CapMetro is committed to increasing regional mobility and, through Project Connect, will transform how people travel throughout Central Texas. Visit capmetro.org for more information.