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Compliance
Disadvantaged Business Enterprise (DBE) Program Compliance
The Disadvantaged Business Enterprise (DBE) program ensures equal opportunity in transportation contracting opportunities, addresses the effects of discrimination in transportation contracting and promotes increased participation in federally funded contracts by small, socially and economically disadvantaged businesses, including minority- and women-owned enterprises. The DBE Program is a federal requirement under 49CFR part 26 for recipients of federal funds with $250,000 or more in contracting opportunities (excluding bus vehicle purchases). The CapMetro DBE program is recognized as one of the best-implemented programs across the industry.
In addition, the DBE program implementation requires extensive attention to contract compliance. Office of Diversity staff is involved in the procurement process from beginning to end, starting with setting DBE goals for federally funded procurements, evaluation of the submitted procurements for DBE compliance and close monitoring of the contracts once they have been awarded.
CapMetro's Small Business Program applies to both federal and locally funded projects. For federally funded projects, the SBE program component follows federal guidelines under 49 CFR Part 26.39 as concurred by the Federal Transit Administration (FTA). For locally funded projects, CapMetro developed a Small Business program to be inclusive of all small businesses and maximize small business participation.
CapMetro defines small businesses as any business whose annual gross income averaged over the past 3 years does not exceed the Small Business Administration's (SBA) size standards as set forth in 13 CFR, Part 121. A size standard is the largest that a firm can be and still qualify as a small business.
CapMetro's SBE program provides full and fair opportunities for equal participation by small businesses at CapMetro. The program is broad in order to create opportunities, require competitiveness and assist SBEs in overcoming potential barriers to participating in contracting opportunities. The SBE program promotes and encourages SBEs to participate in procurement opportunities and encourages bidders to include certified SBEs in subcontracting opportunities.
The Office of Diversity staff assigns small business goals to procurement opportunities as is necessary and proper to increase the level of small business participation across all CapMetro projects.
Equal Employment Opportunity (EEO) Program Compliance
The Federal Transit Laws, 49 U.S.C. 5332(b), provides that "no person in the United States shall on the grounds of race, color, religion, national origin, sex, or age be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any project, program or activity funded in whole or in part through financial assistance under this Act." This applies to employment and business opportunities and is considered to be in addition to the provisions of Title VI of the Civil Rights Act of 1964.
The Diversity, Equity and Inclusion assists in the compliance oversight for CapMetro's EEO Program in accordance with FTA requirements under FTA EEO Circular ( 4704.1A), also see CapMetro EEO policy statement.
For questions regarding compliance, contact CapMetro's EEO officer, Donna Simmons, at 512-389-7520 or eeoofficer@capmetro.org.
CapMetro and Title VI Compliance
Title VI, 42 U.S.C. § 2000d et seq, was enacted as part of the Civil Rights Act of 1964. It prohibits discrimination on the basis of race, color or national origin in programs and activities receiving federal financial assistance.
Compliance with Title VI of the Civil Rights Act of 1964 is a federal mandate for all agencies providing public services. Title VI applies to all aspects of the services provided by CapMetro, which are required to be provided without regard to race, color or national origin. In addition, agencies must also comply with Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency."
CapMetro is required to comply with Title VI by evaluating major service changes and their Title VI impacts on minority and low-income groups. (This evaluation is called a service equity analysis, and it helps CapMetro determine if the effect of a service change is discriminatory.
When a change disproportionately affects minority populations, it is called a disparate impact.
When a change disproportionately affects low-income populations, it is called a disproportionate burden.
CapMetro’s Title VI goal is for minority and low-income populations to receive at least their share of the benefits in the case of a net service increase, and no more than their share of the adverse effects, in the case of net service reductions.
CapMetro's Diversity, Equity and Inclusion integrates program requirements when implementing fare and service changes, as well as any other areas requiring Title VI compliance. Learn about CapMetro's Title VI policy and processes below:
CapMetro is committed to ensuring that no person is excluded from participation in, or denied the benefits of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title VI”).
If you believe you have been subjected to discrimination under Title VI, you may file a complaint with CapMetro or get more information — Mail: Title VI Complaints, 2910 E. 5th Street, Austin, TX 78702 E-mail: titlevicomplaints@capmetro.org Phone: (512) 474-1200
If you need the following information in any other language besides those listed below, contact Carlos A. Balderas at carlos.balderas@capmetro.org.
Capital Metropolitan Transportation Authority is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color or national origin, as protected by Title VI of the Civil Rights Act of 1964, as amended (“Title VI”).
If you believe you have been discriminated against on the basis of race, color, or national origin, you may file a complaint with CapMetro by completing CapMetro’s Title VI complaint form and submitting it by:
Mail or hand delivery to Attn: Title VI Complaints at 2910 E. 5th Street, Austin, TX 78702; or
If you need assistance filing a written complaint, please contact 512-474-1200.
CapMetro investigates completed complaints on the Title VI Complaint Form that are received no more than 180 days after the alleged incident.
CapMetro will take the following steps once a complaint is received:
The complaint is reviewed by the Office of Diversity Equity and Inclusion (DEI) to determine if CapMetro has jurisdiction. CapMetro will provide a letter informing the complainant whether the complaint will be investigated within 15 calendar days of receipt of the complaint.
CapMetro will use its best efforts to investigate the complaint within 90 calendar days of its receipt. If additional information is needed, the Office of DEI will contact the complainant by phone or in writing. Failure of the complainant to respond within 15 calendar days of the request for information may result in the administrative closure of the complaint. A case can be administratively closed also if the complainant no longer wishes to pursue their case.
CapMetro will issue one of the following determination letters:
A closure letter that states that there was not a Title VI violation and that the case will be closed.
A letter of finding that explains whether any disciplinary action, additional training, or other action will occur.
If you disagree with the determination, you can appeal and submit your complaint to:
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102
Capital Metropolitan Transportation Authority se compromete a que ninguna persona sea excluida de participar, o se le niege beneficios de sus servicios a base de raza, color o origen de nacionalidad como protección del Titulo VI (Title VI) del
Acto de Derechos Civiles, como amendado (“Title VI”).
Si usted considera que ha sido objeto de discriminación de acuerdo con lo establecido en el Título VI, puede presentar una queja ante CapMetro completando y enviando un formulario de queja por correo postal a: Title VI Complaints 2910 E. 5th Street Austin, TX 78702
Las quejas bajo el Título VI deben presentarse dentro de los 180 días posteriores a la fecha de la alegación de discriminación. CapMetro revisará la queja y tomará una decisión. Si no está de acuerdo con la decisión, puede apelar y enviar su queja a la siguiente dirección:
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 o llamar al 817-978-0558.
Cơ quan Giao thông Vận tải Thủ đô cam kết đảm bảo rằng không có người nào bị loại trừ khỏi việc tham gia hoặc bị từ chối các lợi ích từ các dịch vụ của họ trên cơ sở chủng tộc, màu da hoặc
nguồn gốc quốc gia, như được bảo vệ bởi Tiêu đề VI của Đạo luật Quyền Công dân năm 1964, đã được sửa đổi ( “Tiêu đề VI”).
Nếu bạn tin rằng bạn đã bị phân biệt đối xử theo Tiêu đề VI, bạn có thể nộp đơn khiếu nại với CapMetro bằng cách gửi mẫu đơn khiếu nại hoàn chỉnh qua đường bưu điện đến Cơ quan: Khiếu nại Tiêu đề
VI 2910 E. 5th Street Austin, TX 78702
HOẶC qua e-mail tới titlevicomplaints@capmetro.org HOẶC gọi (512) 474-1200.
Khiếu nại theo Tiêu đề VI phải được nộp trong vòng 180 ngày kể từ ngày bị cáo buộc phân biệt đối xử. CapMetro sẽ xem xét đơn khiếu nại và sẽ đưa ra quyết định. Nếu bạn không đồng ý
với quyết định này, bạn có thể khiếu nại và gửi đơn khiếu nại đến địa chỉ sau:
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 hoặc gọi 817-978-0558.
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 或致電817-978-0558。
타이틀 VI[Title VI] 소장은 주장하는 차별혐의가 있던 일자로부터 반드시 180일 이내에 접수되어야 합니다. 오스틴 시 캐피탈 메트로 교통공단은 1964년의 시민권법 제 6장에 따라 어느 누구도 인종, 피부색, 또는 국적에 근거하여 당사에서 제공하는 서비스 혜택을 받지 못하는 일이 없도록 합니다. 만약 시민권법 6장을 위반하는 차별대우를 받았을 경우, 우편이나 이메일, 혹은 전화로 불평을 제기하실 수 있습니다.
주소: Attn: Title VI Complaints 2910 E. 5th Street, Austin, TX 78702
타이틀 VI 이의제기는 반드시 주장하는 차별행위가 발생한 일자로부터 180일 이내에 접수해야 합니다. CapMetro에서는 해당 이의제기에 관한 조사를 실시하고 결정을 내립니다. 결정 내용에 동의하지 않으실 경우, 귀하는 다음으로 이의제기 및 불만사항의 제기도 가능합니다:
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 또는 817-978-0558 번으로 전화하십시오.
.تلتزم هيئة النقل في العاصمة بضمان عدم استبعاد أي شخص من المشاركة في خدماتها أو حرمانه من الاستفادة منها على أساس العرق أو اللون أو الأصل القومي، على نحو ما يحميه الباب السادس من قانون الحقوق المدنية لسنة 1964، وتعديلاته (المُشار إليه باسم "الباب السادس").
إذا كنت تعتقد أنك قد تعرضت للتمييز بمقتضى الباب السادس، يمكنك تقديم شكوى لدى مترو العاصمة -معنوناً الشكوى باسم: شكاوى الباب السادس، على عنوان 2910 E. 5th Street, Austin, TX 78702 ، أو عبر البريد الإلكتروني: .512-474-1200 أو من خلال الاتصال بالرقم titlevicomplaints@capmetro.org
يجب تقديم شكاوى الباب السادس في غضون 180 يومًا من تاريخ ادعاء التمييز. ستقوم مترو العاصمة بالتحقيق في الشكوى واتخاذ القرار. إذا لم توافق على القرار، يمكنك الاستئناف وتقديم شكواك إلى: مكتب الحقوق المدنية، إدارة النقل الفيدرالية
819 Taylor Street, Room 8A36
Fort Worth, TX 76102
.817-978-0558 أو الاتصال بالرقم
సవరించబడిన 1964 సివిల్ రైట్స్ చట్టం ("టైటిల్ 6")లో పరిరక్షించబడ్డ హక్కులకు అనుగుణంగా, జాతి, చర్మ రంగు లేదా జాతీయ మూలం ఆధారంగా తాము అందించే ఏదైనా సేవలో పాల్గొనడాన్ని లేదా దాని నుండి అందే ప్రయోజనాలను పొందడాన్ని నిరోధించేలా చేసే వివక్షను ఏ ఒక్కరూ ఎదుర్కొనకుండా
చూసేందుకు క్యాపిటల్ మెట్రోపోలిటన్ ట్రాన్స్పోర్టేషన్ అథారిటీ కట్టుబడి ఉంది.
టైటిల్ 6 ప్రకారం, మీరు ఏదైనా వివక్షకు గురైనట్టు విశ్వసిస్తే, క్యాపిటల్ మెట్రో సంస్థకు ఈ అడ్రస్ వద్ద ఫిర్యాదు చేయవచ్చు : Attn: Title VI Complaints, 2910 E. 5th Street, Austin, TX 78702 లేదా titlevicomplaints@capmetro.org అడ్రస్కు
ఈ-మెయిల్ పంపవచ్చు లేదా 512-474-1200 నంబర్కు కాల్ చేయవచ్చు.
టైటిల్ 6 ఫిర్యాదులను, వివక్ష జరిగిందని ఆరోపిస్తోన్న తేదీ నుండి 180 రోజుల లోపు తప్పక దాఖలు చేయాలి. క్యాపిటల్ మెట్రో సంస్థ ఆ ఫిర్యాదును దర్యాప్తు చేసి తగు నిర్ణయానికి వస్తుంది. ఆ నిర్ణయంతో మీరు విభేదిస్తే, దానిని అప్పీల్ చేస్తూ మీ ఫిర్యాదును ఈ అడ్రస్ వద్ద
సమర్పించవచ్చు :
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 లేదా 817-978-0558 నంబర్కు కాల్ చేయవచ్చు.
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 ਜਾਂ 817-978-0558 ‘ਤੇ ਕਾਲ ਕਰ ਸਕਦੇ ਹੋ।
Capital Metropolitan Transportation Authority s’engage à faire en sorte qu’aucune personne ne soit exclue de la participation ou ne soit privée des avantages de ses services en raison de sa race, de sa couleur de peau ou de son origine nationale, comme le protège le titre VI du Civil Rights Act de 1964, tel qu’amendé (« Titre VI »).
Si vous pensez avoir été victime de discrimination en vertu du titre VI, vous pouvez déposer une plainte auprès de CapMetro - Attn: Title VI Complaints à l’adresse postale 2910 E. 5th Street, Austin, TX 78702, par e-mail à titlevicomplaints@capmetro.org ou appeler le 512-474-1200.
Les plaintes en vertu du titre VI doivent être déposées dans les 180 jours suivant la date de l’allégation de discrimination. CapMetro examinera la plainte et rendra une décision. En cas de désaccord concernant la décision, vous pouvez faire appel et envoyer votre plainte à l’adresse suivante:
Federal Transit Administration, Office of Civil Rights 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 ou appeler le 817-978-0558.
Federal Transit Administration, Office of Civil Rights (ဖက္ဒရယ္ တစ္ဆင့္ကူးေျပာင္းေရး စီမံဌာန၊ လူ႔အခြင့္အေရး႐ုံး) 819 Taylor Street, Room 8A36 Fort Worth, TX 76102 သုိ႔မဟုတ္ 817-978-0558 သုိ႔ ေခၚဆုိႏုိင္သည္။
د شکایت پروسه VI سرلیک
د پلازمینی میټروپولیټین ترانسپورټ اداره ژمنه ده چی ډاډ ترلاسه کری چی هیڅ څوک د نژاد، رنګ یا ملی اصل پر اساس د دی خدماتو ګټو کی له ګډون څخه نه ایستل کیږی یا ردیږی، لکه څنګه چی د ۱۹۶۴ د مدنی حقونو قانون VI سرلیک لخوا خوندی شوی، لکه څنګه چی تعدیل شوی (VI”سرلیک”).
که تاسو باور لری چی تاسو سره د نژاد، رنګ یا ملی اصل پر بنسټ تبعیض شوی، تاسو کولی شی د CapMetro یا د پلازمینی میټروپولیټین سره د CapMetro د شکایت سرلیک VI فورم په ډکولو خپل شکایت درج کری او واستوی:
پوستی خدماتو او یا لاسی تحویل: سرلیک VI شکایت په 2910 E. 5th Street TX,Austin ;78702او یا
