CapMetro Accessibility Statement 

Accessibility Features:

1. Alternative Text: We make our website accessible for visually impaired users by providing alternative text for images and non-text content.

2. Keyboard Navigation: Our website is accessible to everyone, including those who cannot use a mouse or have limited dexterity.

3. Clear Structure and Headings: We use proper heading structure to organize content on our website, making it easier for users to navigate and understand the information.

4. Color Contrast: We ensure that the color combinations used on our website meet the WCAG guidelines for sufficient contrast, enhancing readability for individuals who are blind, low vision or have a color vision deficiency.

5. Descriptive Links: We use descriptive and meaningful text for hyperlinks, allowing users with screen readers to understand the purpose of the link without relying on the surrounding context.

6. Forms and Input Fields: Our online forms and input fields are designed with accessibility in mind, including proper labeling and instructions, so that users can easily complete and submit them.

Ongoing Efforts

We prioritize website accessibility through frequent audits and user testing. The development team has a comprehensive understanding and awareness of accessibility practices, ensuring all new features are designed with inclusivity in mind. Please be aware that certain pages, documents, or videos may not consistently pass online testing or validation tools. We appreciate your understanding as we continuously strive to improve.

Feedback and Support

Our work on accessible design is continuous and we welcome feedback regarding any accessibility issues you may encounter. If you have suggestions, questions, or concerns about the accessibility of our website, or if you need alternative access to the information on our website, please contact our Customer care department at Customer.Service@capmetro.org or call 512- 474-1200. We’re available to assist you with any concerns and offer clear information.

Third-Party Content

While we make every effort to ensure our website is accessible, we may have some content provided by third parties. We expect those third parties to adhere to accessibility guidelines, but we cannot guarantee their compliance. However, we will work diligently to provide alternative access to any inaccessible third-party content upon request. CapMetro is committed to providing equal access to information and services for all individuals, including those with disabilities. We are committed to maintaining and improving the accessibility of our website to meet the needs of all our users.

Last updated: 9/4/24