CapMetro is Upgrading How You Pay

The CapMetro app is being replaced  |  Use your passes and wallet balance in the CapMetro app & AMP cards by March 1. Use any balance on plastic cards by April 1.

New Umo app for digital payments

Umo app icon
Riders can use the new Umo app to pay for fares onboard buses. Read How to Create an Account in Umo.

Reloadable Fare Card on New Scanners

New CapMetro Reloadable Fare Card

By April 1, existing plastic cards (31-day, 7-day, stored value and plastic passes supplied by social services) need to be exchanged for the new CapMetro Reloadable Fare Card, which features daily and monthly fare capping benefits. Visit the Transit Store at 1705 Guadalupe St. Read how to set up your new fare card. You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

Automatic fare capping! No passes needed.

What is fare capping? Using the new fare card or the Umo app, you can pay per ride for Bus or Rail instead of paying the full cost upfront for a pass. When you've spent the equivalent of a daily or monthly pass, you've met the cap and the rest of your rides are free until the next service day or calendar month.

New, faster scanners 

New scanners are currently being installed to work with the Umo app to make contactless payments easier and get you boarded even faster. 

Updated Retailers

Load cash to your Umo app or Reloadable Fare Card at an updated network of participating retailers and the Transit Store. Purchase pre-loaded cards at HEB.

What Do You Need To Do?

There is no change for you. Continue to use your paper pass (with magnetic stripe on the back) or cash on the fare box.

Use your remaining digital wallet balance and passes in the CapMetro app by March 1. Download the Umo app and create an account. You can pay your fare in the Umo app. Umo users enjoy daily and monthly fare capping. You cannot have fare capping on both the Umo app and the Reloadable Fare Card, you must choose one.

If you have remaining balance in the CapMetro app, complete this Value Transfer form to move your value to your Umo account.

Coming soon: Tap to pay! You will have the option to pay for fares with debit and credit cards, Apple Pay and Google Pay without downloading an app. Daily fare capping benefits will be available for tap to pay users.

AMP cards will not work after March 1. AMP cards need to be exchanged for the new CapMetro Reloadable Fare Card in person or at the Transit Store. 

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

These cards may be tapped on the farebox until April 1. Existing plastic cards will not work on the new scanners.  Existing plastic fare cards need to be exchanged for the new CapMetro Reloadable Fare Card at the Transit Store by April 1. CapMetro will also have outreach teams at high-traffic transit stations and on major routes throughout April & March. If you have a 2-year social services supplied pass, please return it to your service provider to receive a new pass.

  • If you have a physical card, please exchange your card for a CapMetro Reloadable Fare Card at the new Transit Store (1705 Guadalupe St.) by April 1.
  • If you use a digital CapMetro account:
  1. Download the Umo app and create an account.
  2. Associate your Umo account with discounted fare by completing our Discounted Fares form.
  3. If you have leftover balance you want transferred to your Umo account, complete this Value Transfer form.

You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

  • If you use a Reduced Fare ID, continue to tap it to the farebox to discount your cash payments.

  • Paying Cash? Use your Access ID and continue to pay on the vehicle with cash. 

  • CapMetro app user? Download the Umo app and create an account. Complete this Value Transfer form or visit the new Transit Store (1705 Guadalupe St.) to transfer remaining value to your Umo account.

  • Associate your Umo account with discounted fares by filling out this form. You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

  • If you use a UT ID or Spring Green Pass from ACC, continue to swipe your ID/cards at the farebox. ACC digital card holders will receive an email with steps to transfer their account to Umo.
  • For government employees, college students and staff with only a digital pass in the CapMetro app:
    (i.e. City of Austin, Travis County, ACC, St. Edwards University or Huston-Tillotson University)
  1. Download the Umo app and create an account
  2. Send an email to farebalances@capmetro.org with your name and the email address associated with your Umo account. We will associate your annual pass with your Umo account.
  3. If you have any remaining balance or passes in your CapMetro app, complete this Value Transfer form to move it to your Umo account.
  • If you don't have an existing digital pass, you will need to apply for one through your employer or school.

One Card Does It All

Exchange your Plastic Cards at the transit store

We are replacing all AMP, 31-day, 7-day and stored value cards with the new CapMetro Reloadable Fare Card. Tap the new card on our new scanners! You cannot use both the Umo app and the Reloadable Fare Card, you must choose one.

Swap your existing cards with the new CapMetro Reloadable fare card at our Transit Store at 1705 Guadalupe St. Reload your card at these participating retailers.

Coming soon: You will be able to purchase preloaded cards at HEB.

How to Set Up Your New Accounts

You must choose only one method: app or card!

Umo app icon

  1. Download “Umo” in the App Store here or the Play Store here. Open the app, enable location services and choose "CapMetro"
  2. Need to change the Umo language to match the language on your phone? This is automatic for Android users. Go to your iPhone settings > Umo App > Preferred Language > Select English, Spanish or French.
  3. On the home screen of the app, select “Sign in.”
  4. Select “Create a new account.”
  5. Choose to create an account with your mobile number or email.
  6. Select “Wallet” tab and then tap “Buy”.
  7. Choose to either add money to your wallet to pay as you ride or redeem a benefit code.
  8. If adding money to your wallet, you will need to link a payment method.
  9. You’re ready to ride! When you board the Bus, select the “Code” tab at the bottom of your Umo App to reveal a QR code. Hold your phone under a scanner. Wait for the sound and light confirmation screen and you're on your way! On Rail, show the conductor your QR code.

More info available in our App FAQ

CapMetro Reloadable Fare Card

  1. The new CapMetro Reloadable Fare Cards can be reloaded online, at participating retailers or the Transit Store.
  2. Visit umopass.com and register your account by clicking “Create Account.”
  3. Select “Register a card.” Enter the 19 digit number on the back of your card & click “Next.”
  4. Create a unique username and password.
  5. (optional) enter an email address and phone number. Click “Save”
  6. Once registered, select “CapMetro” from the main menu on the left-hand side of the screen.
  7. Select “Wallet” tab and then tap “Buy Value or Pass”.
  8. Choose to add “Stored Value”.
  9. Select cash amount to load, then complete the purchase process.

Timeline of Changes

January 31

Stop selling 31-day digital passes

February 13

Stop selling 7-day and day digital passes in the CapMetro App. Download Umo app and create an account.

March 1

The CapMetro App and AMP cards stop working.

April 1

Retire old plastic cards (31-day, 7-day, stored value and plastic passes supplied by social services). Use the CapMetro Reloadable Fare Card instead.

Coming Soon

  • Tap to pay using debit and credit cards, Apple Pay and Google Pay
  • Integrating Transit app to plan trips & Umo to pay fare
  • Adding cash to your fare card using Ticket Vending Machines

Stay in Touch

We'll guide you through the app and card exchange. Sign up to receive timely emails, messages and in-person help in early 2025.

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