Umo App FAQ
Switching over to the new app is necessary! The CapMetro app was retired. All users are required to use the Umo app for digital payments. Fill out this form to transfer any remaining value from the old CapMetro app to your new Umo account.
How to Setup Umo
- Download “Umo Mobility” in the App Store here or the Play Store here. Open the app, enable location services and choose "CapMetro"
- On the home screen of the app, select “Sign in.”
- Select “Create a new account.”
- Choose to create an account with your mobile number or email.
- Select “Wallet” tab and then tap “Buy”.
- Choose to either add money to your wallet to pay as you ride or redeem a benefit code. You cannot purchase passes.
- If adding money to your wallet, you will need to link a payment method.
- You’re ready to ride! When you board the Bus, select the “Code” tab at the bottom of your Umo App to reveal a QR code. Hold your phone under a scanner. Wait for the sound and light confirmation screen and you're on your way! On Rail, show the conductor your QR code.